Capabilities
Six functions, handled under one agreement.
From first facility visit to repeat consignment, the work sits with one team and one point of contact.
01
Partner sourcing and audits
We maintain a working list of approved manufacturers rather than an open marketplace. New partners are assessed on facility condition, licensing, record-keeping, and sample results before any order is placed. Approved partners are re-reviewed on a [annual] cycle, and the review file is available to buyers under NDA.
- On-site facility assessment
- Licence and quality-manual review
- Sample testing against specification
- Written approved-production scope
02
Quality assurance and testing
Testing is defined before production, not negotiated after it. Each batch is released against an agreed specification, with third-party verification at [named laboratory] on a set cadence. Results are reconciled against the partner's own records before the consignment leaves.
- Certificate of analysis per batch
- Independent third-party verification
- Identity, purity, and appearance checks
- Retained samples held for [24 months]
03
Private label and custom formulation support
For buyers building their own line, we coordinate specification development with the partner facility, arrange pilot runs, and hold the documentation trail through to first commercial batch. Formulation work is scoped in writing and remains the buyer's property.
- Specification drafting with the facility
- Pilot runs and sample rounds
- Stability data where [required]
- Confidentiality under mutual NDA
04
Packaging
Primary and secondary packaging is sourced alongside the product so it arrives as one consignment. We work to the buyer's artwork and market requirements, and we flag anything that reads as a claim we cannot support in the destination market.
- Primary containers and closures
- Secondary and shipper cartons
- Buyer artwork implementation
- Lot and expiry marking
05
Freight and customs handling
We consolidate in Vietnam, prepare export documentation before dispatch, and coordinate with the buyer's broker at destination. Cold-chain routing and temperature monitoring are arranged where a product requires it.
- Consolidation and pre-shipment inspection
- Export documentation and HS classification support
- Air and sea freight coordination
- Cold-chain routing where required
06
Ongoing supply continuity
Continuity is planned, not improvised. Where volumes justify it we qualify a second approved facility for the same specification, hold agreed buffer stock, and give notice ahead of known production or holiday shutdowns.
- Secondary approved facility where [applicable]
- Buffer stock held to agreed levels
- Rolling forecast reviews
- Advance notice of shutdown periods